Welcome to Fair E Web Host! These Terms of Service (the “Terms”) govern your access to and use of our website, services, and products (collectively, the “Services”). By using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using Fair E Web Host Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.
2. Services Offered
Fair E Web Host provides web hosting services, including but not limited to shared hosting, reseller hosting, VPS, domain registration, and related services. The Services are subject to availability and may be modified or discontinued at any time without notice.
3. Account Registration and Use
To use certain features of the Services, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You agree to provide accurate, current, and complete information during the registration process and to keep your information updated.
4. Prohibited Activities
By using Fair E Web Host, you agree not to engage in any of the following activities:
- Hosting or transmitting unlawful content, including but not limited to copyright infringement, defamatory material, and malware.
- Sending unsolicited emails or engaging in spam activities.
- Using the Services to violate the rights of others, including intellectual property rights and privacy rights.
- Attempting to hack, disrupt, or interfere with Fair E Web Host servers, networks, or other users.
- Engaging in activities that result in excessive use of server resources, causing harm to the performance or stability of our infrastructure.
5. Payment and Billing
Fair E Web Host operates on a prepaid basis. You agree to pay all fees associated with the Services in advance according to the selected plan and billing cycle. Fees are non-refundable, except as specified under our Refund Policy. Failure to make timely payments may result in the suspension or termination of Services.
6. Data Ownership and Security
You retain ownership of any content or data you upload to your Fair E Web Host account. We take reasonable precautions to protect your data, but we are not liable for data loss or breaches caused by unauthorized access or third-party actions.
7. Uptime Guarantee and Maintenance
Fair E Web Host aims to provide a high level of service availability and guarantees 99.9% uptime. However, we reserve the right to perform maintenance on our servers, which may temporarily affect the availability of your services. We will notify clients in advance of scheduled maintenance when possible.
8. Backup Policy
While Fair E Web Host offers automatic backups for certain hosting plans, it is the responsibility of the client to ensure their own data is regularly backed up. Fair E Web Host is not liable for any data loss, and we recommend that clients maintain their own independent backups.
9. Termination and Suspension of Services
Fair E Web Host reserves the right to suspend or terminate your account at any time without notice if you violate these Terms, engage in illegal activities, or fail to pay for the Services. You may also terminate your account at any time, but any prepaid fees will not be refunded unless specified in the Refund Policy.
10. Refund Policy
Fair E Web Host offers a [30-day] money-back guarantee on select hosting plans. If you are not satisfied with our Services, you may request a refund within the first [30] days of service. Refunds are not available for domain registrations, SSL certificates, or other add-ons.
11. Limitation of Liability
To the maximum extent permitted by law, Fair E Web Host shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, resulting from your use of the Services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the Services during the six months prior to the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Fair E Web Host, its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.
13. Modifications to the Terms
Fair E Web Host reserves the right to modify these Terms at any time. We will notify you of any material changes via email or by posting a notice on our website. Your continued use of the Services after any changes to the Terms constitutes your acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Alberta, Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Alberta, Canada.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@faireweb.host
Phone: +1 844-455-0333
Address: 2967 Dundas Street W, Toronto Ontario, Canada M6P1Z2
By using Fair E Web Host Services, you acknowledge that you have read, understood, and agree to these Terms of Service.